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Your account details, wallet activity and contact information are held by us under a clear set of rules — this policy explains exactly what we collect, why we keep it, and how you can review or correct it. Access to our platform and the protections in this policy depend on your local law and eligible regions.
When you create an account with us, we collect the details you submit directly: your name, contact number, email address and the wallet identifiers you use to transact — including Nagad, Rocket or Upay numbers linked to your account. We also record the technical data your device sends when you connect, such as IP address, browser type and session timestamps. This technical layer helps us detect unusual access patterns and protect your account from unauthorised activity. Transaction records are kept for each deposit and withdrawal you complete. These records include the amount, the payment route used (for example, a Nagad transfer or a Rocket deposit) and the time the request was processed. We keep these records to resolve disputes, respond to account queries and meet the record-keeping obligations that apply to platforms operating for eligible regions under applicable local law. We do not sell your personal data to third parties for marketing. Data shared with payment processors — such as the wallet services you select — is limited to what those processors need to complete your transaction. The scope of that sharing is governed by the processor's own terms, which sit outside our policy.
Your Nagad number, when used for a deposit or withdrawal, is recorded only for that transaction's processing and your account history. We do not store your Nagad PIN or full financial credentials.
Rocket payment references tied to your account are kept in your transaction log. You can view these from your account dashboard after login. We share only the minimum data Rocket needs to process the transfer.
Upay transfers are logged with a reference ID, amount and timestamp. These entries remain in your account history and can be referenced when you raise a query with our support team.
Session identifiers, IP address and device type are collected each time you connect. This data is used solely for security monitoring and is not shared with advertising networks.
This policy governs information we collect directly through the aabet platform. It applies to your account registration, your login sessions and any transaction you initiate. It does not extend to third-party services that operate under their own terms, even when you access them via a link from our pages. Understanding the boundary between what we control and what we do not is important for managing your own data choices.
This policy covers all data collected during account creation, login and session activity. Your username, contact details and verification records fall inside its scope. Access to the platform depends on your local law and eligible regions.
Deposit and withdrawal records — including those made via Nagad, Rocket or Upay — are covered by this policy. We retain these logs to support account queries and dispute resolution. Payment processors handle their portion under their own privacy terms.
Content you view on our pages, including game lobbies and account dashboards, generates usage data such as page visits and session duration. This data is used internally to maintain site function and is covered by this policy.
External links, payment processor portals and game studio environments operate under their own policies. Once you leave our platform, data handling is the responsibility of the third party. We have no control over how those services manage your information.
You have concrete actions available to you under this policy. The most direct starting point is your account dashboard, where your personal details, wallet records and transaction history are visible after login. From there, you can identify any information you believe is inaccurate and submit a correction request through our support channel. If you want a copy of the data we hold on your account, send a written request to our support team via the contact details in the Support section of this page. We will respond within the period required by applicable law for your eligible region. Requests to delete account data are assessed on a case-by-case basis — some records, such as transaction logs for completed Nagad or Rocket payments, may need to be retained under applicable legal obligations before deletion can proceed. For any question about how your data is being used, raising a support ticket is the fastest route to a clear answer.
Log in and open your account dashboard. Your registered details, wallet entries and transaction history are displayed there. If anything looks wrong, note the specific field before contacting support.
Submit a correction request through our support channel with the old and new information clearly stated. We will verify your identity before making any change to your account record.
For questions about how a specific piece of your data is used — such as a Rocket payment reference or a session log — open a support ticket. Include your account ID and the data point in question for a faster response.
Deletion requests are reviewed in line with applicable law for your eligible region. Transaction records tied to completed payments may need to be held for a legally required period before they can be removed.
If you have a question about this policy, need to request your data or want to report a concern about how your information has been handled, you can reach us through the channels below. Please include your account ID in any message so we can locate your record quickly and give you a specific, accurate response.
Send your data question or correction request to our dedicated support address. Include your account ID, the specific data point and what action you are requesting. We respond to privacy-related emails with priority handling.
Open the live chat window from your account dashboard after login. Live chat is the fastest route for straightforward queries about what data we hold or how a particular wallet record appears in your history.
Your account dashboard, accessible after login, shows your current registered details, transaction logs and wallet references. Start here before contacting support — many data questions can be answered by reviewing your own account view directly.
We apply access controls to limit who within our operation can view your account data. Your password is stored in a hashed form — not as plain text — and session tokens expire after a period of inactivity to reduce the risk of unauthorised access from shared or unattended devices. We use encrypted connections for data transmitted between your device and our platform, which applies to all account actions including login and wallet transactions via Nagad, Rocket or Upay. Cookies are used on our platform to keep your session active, remember your account preferences and measure how pages are being used. You can manage cookie preferences through your browser settings; note that disabling session cookies may affect your ability to stay logged in. Retention periods for your data vary by type — active account records are held while your account is open, while closed-account data is retained only as long as applicable obligations require for your eligible region.
Passwords are stored hashed. Session tokens expire after inactivity. These controls apply across all account actions, including deposits and withdrawals through Nagad, Rocket or Upay, and are managed at the platform level.
Cookies keep your session active and record your account preferences. You can adjust cookie settings in your browser. Disabling session cookies may affect login continuity, so review your browser options before making changes.
Active account records are held while your account remains open. Closed-account data is retained only as long as applicable law requires for your eligible region. Transaction logs for completed wallet payments follow the longer of those two periods.
When this policy changes, we update the version date shown at the top of this page. Continued use of your account after a policy update indicates acceptance of the revised terms. Check this page periodically to stay current.
The questions below cover what we hear most often from account holders about how their data is handled, what rights they have and how to act on them. If your question is not answered here, contact our support team directly with your account ID.
We collect the details you submit at registration: your name, contact number and email. Once you link a wallet such as Nagad, Rocket or Upay, that wallet identifier is added to your account record. Device and session data is collected automatically each time you connect.
Yes. Log in and open your account dashboard — your registered details, wallet references and transaction history are visible there. For a full data export, submit a written request through our support channel with your account ID included.
Contact our support team through live chat or email. State which field is incorrect, what the correct value should be and include your account ID. We verify your identity before making any change to prevent unauthorised alterations.
We share only the minimum data each payment processor needs to complete your transaction — typically an account reference and amount. That data is handled under the processor's own privacy terms once it leaves our platform. We do not sell your data to third parties.
Active account records are held while your account is open. After closure, data is retained only as long as applicable law requires for your eligible region. Transaction logs for Nagad, Rocket and Upay payments may be kept longer to meet legal record-keeping obligations.
Submit a deletion request to our support team by email or live chat, including your account ID and the specific data you want removed. Some records — particularly completed payment logs — may need to be retained for a legally required period before deletion can proceed.
We update the version date at the top of this page whenever the policy changes. Continuing to use your account after an update means you accept the revised terms. We recommend checking this page periodically so you stay aware of any changes that affect your data rights.