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These terms set out the rules that apply when you open and use an aabet account, including how transactions through Nagad, Rocket and Upay are handled. Access to our platform depends on your local law and whether you are in an eligible region — please read this page before you proceed.
By creating an account with aabet, you confirm that you have read and accepted these terms in full. They govern every action you take on the platform — from logging in to placing a transaction using Nagad, Rocket or Upay, to contacting support or viewing game content. We may update these terms when our services or applicable requirements change. When that happens, the revised version replaces the previous one from the date it is published here. Continuing to use your account after an update means you accept the new terms. If you do not agree with any part of the current version, the appropriate step is to stop using the account and contact support to close it. These terms do not create a relationship under any specific jurisdiction by default. Your access to aabet and eligibility to transact depends entirely on the laws of your own location and the eligible regions we serve. We do not confirm legal access on your behalf — that responsibility rests with you. Any section of these terms found unenforceable in your region does not affect the remaining sections, which continue to apply.
These terms apply to four distinct areas of your relationship with aabet. Understanding where the policy reaches — and where it stops — keeps your expectations accurate and helps you know who to contact when something needs resolving.
These terms cover how your account is opened, verified, suspended or closed. They set out what we expect from you at login and what actions we may take if your account activity falls outside these rules. Eligibility depends on your region.
Deposits and withdrawals processed through Nagad, Rocket or Upay are governed by these terms. The limits, sequencing and verification steps shown inside your account at the time of the transaction form part of this agreement.
Game content, odds, live table availability and promotional displays on the aabet platform are covered by these terms. We do not warrant that all content is available in every region — what you see depends on your eligible access level.
Wallet providers like Nagad, Rocket and Upay operate under their own separate terms. We are not responsible for their service conditions, outages or fee structures. Any dispute with a wallet provider is between you and that provider directly.
These terms are not just obligations — they also confirm actions you can take at any point. You can review your transaction history directly in the account dashboard after login; every Nagad, Rocket or Upay movement is logged there with a date and reference. If your account details are out of date or incorrect, the account settings section is where you submit a correction request. We review those requests and respond through the support channel you used to raise them. Raising a formal question about how these terms apply to your account is straightforward — use the live chat or email route listed in the support section of this page, and we will respond with reference to the specific clause you have asked about. You may also request that your account be reviewed for closure at any time; that request goes through the same support path. None of these actions require you to contact us by phone or visit any physical location.
Open the transaction history in your account dashboard to see every deposit and withdrawal processed through Nagad, Rocket or Upay. Each entry shows a date, reference and status so you can check any movement at any time.
If your registered name, mobile number or wallet reference is wrong, go to account settings and submit the correction. We will verify the change against the details on file before it takes effect.
Contact support through live chat or email with the clause or section you want clarified. We respond to the specific question you raise, not a generic reply. Keep the reference number from your query in case you need to follow up.
You may ask us to close your account through the support channel at any time. We will confirm receipt, settle any pending transaction shown in your dashboard, and close the account once the process is complete.
If you have a question about any clause in these terms, or need to act on a right listed above, these are the routes to reach the aabet support team. Use the channel that suits you — live chat is the quickest path for account-specific questions, while email gives you a written record of the exchange.
Open the chat widget in the bottom corner of any page inside your account. State the terms section or transaction reference you are asking about so the agent can give you a direct answer rather than a general one.
Send your query to the support email address shown in your account dashboard. Include your account reference and the specific clause or transaction in question. Email creates a written thread you can refer back to at any time.
Many terms-related records — transaction logs, account status, verification steps — are visible directly in your dashboard after login. Check there first before contacting support; the current state of your account is always shown live.
Behind these terms are four operational practices that shape how your account and data are managed. Each one reflects how we have built the platform — not as a general claim, but as a description of the account environment you are using.
Access to your aabet account is protected at login. We do not store wallet PINs or payment credentials — those stay between you and your Nagad, Rocket or Upay provider. Any suspicious login activity should be reported to support immediately using the contact routes above.
Transaction records, account details and correspondence are retained in line with our data handling obligations. You can request a summary of what we hold by contacting support via the email route. We do not share your data with parties outside what our policy requires.
We use cookies to keep your session active and to remember preferences like language and wallet type. You can adjust cookie settings in your browser at any time. Disabling certain cookies may affect how the account dashboard displays your transaction history.
When these terms change, the updated version appears on this page with a note at the top showing that it has been revised. We do not notify every change by push message — check this page if you want to confirm the current version before transacting.
These are the questions we hear most often about how our terms work in practice. Each answer points to the specific account area or support route that applies.
Yes. Any transaction processed through Nagad, Rocket or Upay falls under these terms. The limits and verification steps shown in your account at the time of the transaction are part of the agreement. Your wallet provider's own terms also apply on their side separately.
The current version of the terms is always shown on this page. We do not guarantee a notification for every change, so check here before you transact if you want to confirm what applies. Continuing to use your account after a revision counts as acceptance.
Access depends on your local law and whether you are in an eligible region. We do not confirm legal access on your behalf. It is your responsibility to verify that using this platform is permitted under the laws of your own location before opening or using an account.
If you do not accept any section of the current terms, you should stop using your account and contact support to request closure. We will settle any pending transaction shown in your dashboard and close the account once the process is complete.
Send a request to the support email address shown in your account dashboard. Include your account reference. We will respond with the information we hold under our retention policy. This does not include wallet credentials, which are stored only with your payment provider.
Disputes about a transaction on the aabet side — amounts posted, status records — are handled by our support team. Disputes about your wallet account itself, such as a deduction you did not authorise on the wallet side, go directly to your Nagad, Rocket or Upay provider.